Excellent, I have used them repeatedly on my BMW for servicing and WOFs, as well as with repairs. As a female driver they have always been pleasant, treated me candidly (even when I think I might be being neurotic), have even shown me the replaced parts and talked me through what to look out for in future. They always try to source the most cost effective option and let me know all my options, the prices and their recommendations up front. Wouldn\'t use anyone else - they have consistently been a terrific team! I couldn\'t recommend them more highly.